Refund Policy
At Brunxedu, we aim to provide high-quality courses and services that meet your expectations. However, if you are not fully satisfied with your purchase, we're here to assist you. Please review our refund guidelines below:
1. Refund Eligibility
- Refunds are applicable only to courses or services purchased directly from Brunxedu.
- Requests for refunds must be submitted within 2 days from the purchase date.
- To qualify, the enrolled course or service must have less than 20% completion.
2. Non-Refundable Items
Refunds will not be provided for the following:
- Courses that have been completed beyond 20%.
- Subscription-based services once the billing cycle has started.
- Customized or tailored programs, including one-on-one or personalized training sessions.
3. How to Request a Refund
To initiate a refund request, please email our support team at Info@brunxedu.com and include:
- Your full name and contact details.
- The name of the course or service for which you're seeking a refund.
- Proof of payment (receipt, invoice, or transaction ID).
- A short explanation outlining your reason for the refund.
📅 Review Timeline: All refund requests are reviewed within 5 business days of submission.
4. Refund Confirmation and Processing
- If approved, refunds will be issued through the same payment method used for the original purchase.
- Please allow 5 to 10 business days for the refund to reflect in your account, depending on your bank or payment provider.
5. Special Considerations
In exceptional cases—such as technical issues, medical emergencies, or other unforeseen events—Brunxedu may review refund requests on an individual basis.
6. Policy Updates
We may modify this refund policy at any time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised effective date.
7. Contact Information
For questions, clarifications, or refund assistance, please reach out to:
Brunxedu
Email: Info@brunxedu.com
📌 Important Notice
Please ensure you review the course details and prerequisites before enrolling. Our refund policy is designed to be fair while protecting the quality of our educational programs.
Need Help?
Our support team is available to answer any questions about our refund policy or assist with your request.
Contact Support